Roof Inspection & Lap Sealant

Cancellation Policy

GENERATOR SERVICE POLICY TIME & BILLING Both services are billed by time, starting with a one-hour service call for travel to your RV. Diagnostic: 1 hr service call + 1 hr troubleshooting and code reading. Tune-Up: 1 hr service call + 1.5 hrs maintenance. If work runs past your booked time, I stop and give you the number before continuing. Nothing is added to your bill without your OK. THE DIAGNOSTIC FEE COVERS THE DIAGNOSIS When you book a diagnostic you are paying for my time and my answer, not for a repair. The fee is due whether or not you proceed. You get a straight explanation and a quote to fix it. Most of these bookings end with the generator running again before I leave, Onan especially. PARTS Parts are included in the tune-up price for most units; oversized or specialty parts are quoted first. Some older-unit parts are discontinued; if yours is not worth repairing, I will say so. WHAT I NEED ON SITE Keys or gate codes for the RV; permission to work there (some parks and storage lots bar contractors); a clear generator compartment; a charged house battery, since a generator that will not crank cannot be diagnosed; and fuel above a quarter tank, as most stop drawing below that and a low tank mimics a fuel fault. Pets secured, room to park the truck. NOT INCLUDED Engines, drivetrain and chassis mechanicals; towing; manufacturer warranty claims; body or frame work. I service the house side of your RV. WARRANTY Labor is warranted 90 days on the specific repair performed; if the same fault returns in that window I come back at no extra service call charge. Parts carry the manufacturer's warranty. Not covered: a different fault appearing later, damage from running a unit I advised you to shut down, or work performed by others after mine. SAFETY If I find a propane leak, unsafe wiring, or a carbon monoxide risk, I will tell you and may decline to restart the unit. I may also decline for unsafe conditions and will reschedule, not charge you. Questions? Call or text Rob (209) 901-7667, 7 AM-9 PM daily.